"My friend, Chip, and I were riding through Kansas on the way back from an 18 day trip to the Pacific Northwest and back from our home in Virginia. We stopped at the Harley dealership in Salina, Kansas for a break and I noticed a loud noise coming from my transmission. The service manager, James, brought my bike right in and together with his technician, they diagnosed the problem quickly as a worn out main transmission bearing. The service manager put my bike ahead of all other scheduled maintenance and replaced the bearing. I was back on the road with minimal delay. I would like to personally thank James and his technician for the great service and for taking care of me even though I was just traveling through. It is this kind of excellent service that makes owning a Harley special. Sincerely, Bob, Fairfield, VA"
Robert Walden - Fairfield, VA